The Protocol team has front-line experience in the change process for implementing new project methods, practices and supporting systems. This experience enables us to provide client organisations with the right tools, techniques, resources and knowledge to exercises timely control. Protocol’s change path covers analysis, planning, awareness, deployment and optimising.

Analysis is essential in gaining insight into an organisation's behaviour and practices. Analysis identifies the current state of project and portfolio management and maps the goals to the expected return on investment for the business. Buy-in, support, and commitment accompany planning from all areas of the organisation and awareness is raised in the company via a variety of communication means from executive presentation to information portals. In the deployment stage, the Protocol server provides statistics about internalisation of protocol’s features, project methodologies and business practices. This enables the definition of strategic targets to optimise the client’s project and portfolio maturity.

Throughout the introduction the organisation, projects and individuals will clearly see the benefits Protocol brings. Many company functions have a role to play in the change process. Each is empowered to ensure compliance with company practice. This can include programme management, IT, quality, security and training. Protocol can be configured for any function to provide information for decision-making and to enforce policy.

Protocol does not force a particular methodology or impose new terminology. It is the organisation's own change plan that determines which new features, terminology, methods and practices are introduced to projects and project offices. It is important to see things through the eyes of key individuals. By seeing the individual's reference point it is possible to emphasise the specific benefits Protocol brings them enabling key individuals to contribute.