Protocol incorporates knowledge management through a systematic approach to supporting a community of workers in their efforts to create, communicate and manage knowledge across the organisation. Protocol’s knowledge management benefits include:

Open architecture
Protocol’s open architecture provides a host through which explicit knowledge can be accessed across the organisation’s information systems.

Secure and flexible access
Access rights for individuals, roles, teams and organisations are customisable to individual project and portfolio needs.

Communicate explicit knowledge
Protocol provides a Library for documents of all types to be stored, classified, searched and selectively published to the wider organisation.

Dynamic pathways
Linking people, events or any other project object, Protocol can be customised to give direction to, and awareness of, critical information.

Classification of knowledge
Protocol provides a taxonomy framework for the classification of items in order to enable both tacit and explicit knowledge exchange. The taxonomy framework also enables comparisons to industrial project benchmarks.

Tactical and strategic knowledge management
By combining multi-project and multi-portfolio reporting with features like the taxonomy framework, Protocol can identify organisational and individual knowledge practices providing the opportunity to define and consolidate knowledge management processes.

Tacit to tacit knowledge transfer
Protocol can be used to help individuals; projects and organisations share what they know and what they may not be aware they know. This is achieved through connecting the project work environment to the knowledge framework. This allows projects to build transparently information that can be discovered by the wider organisation thereby facilitating one to one knowledge sharing.

Protocol is a real driver in enabling the organisation to capture, retain, protect and manage its knowledge.