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Julia Dale
Government

Julia works for local government in charge of distribution and creation of legalisation. This requires her to meet with various different local and national government organisations to gather economic and regional data, in order to prepare parliamentary briefs and documents. Unfortunately, today’s government is not electronically linked together and as such data needed to produce publications or briefs resides on many different systems and often in different formats. This causes Julia to spend long hours re-formatting and then emailing and receiving data to other government offices. Once Julia finally has all the information she needs to prepare her publications or briefs she must then send these to other colleagues or counterparts to get their input. In the past this has lead to many problems with version control and once the wrong version of legalisation was actually sent to print.

Julia realises that it will take several years for the government to join together on one system and as such she looked to Protocol to aid her in sharing and collaborating with other government offices. The reason Julia liked Protocol was it did not require her or those she needs to share and collaborate with to change any of their current working practices or stop using their current IT solutions. This was because through Protocol all Julia and her counterparts needed was a simple web browser to be able to interact and achieve their communal goals.

Protocol has been a huge time and effort saver for both Julia and her counterparts as they can all now access a virtual room for each legalisation publication, add the data each other needs, access and contribute to version-controlled documents, undertake chat session and even arrange meetings. In the past this was not possible as many of Julia’s counterparts used different IT solutions and platforms.

Protocol has not only simplified and enhanced the quality of Julia’s work but has also allowed her to gain best practices, capture knowledge and strengthen the relationships she has with her counterparts ensuring her role and organisation ultimate success.

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The success of one person in a project normally depends on the success of others involved. If teams are disparate then this individual and project success is often at risk.

  • Protocol creates a stable and familiar environment throughout the project improving coordination, communication and interactions albeit virtual between project members. The result reinforces project cohesion.
  • By incorporating Protocol all team member enjoys increased access to other’s expertise, allowing all to gain from a shared knowledge base and obtain access to project critical information. This results in a reduction in the learning curve necessary to implementing management procedures and the amount of training required for new team members to be brought up to speed with the project.
  • Protocol helps the team facilitates efforts amongst them, and with the client. By proving this interaction Protocol helps the team understanding the client’s requirements through allow closer works with the client.
  • All project teams has visibility of the projects progress, individual items progress and all associated risks enabling them to be proactive regarding risks and add real value to the project achieving its goals
  • Using Protocol the company has a whole can work like a precise well oiled machine